Floridatopvillas Booking Terms and Conditions for our Florida Villas.
Price shown on the site are a guide, they include reasonable use of utilities but NOT pool heating, hot tub/spa heating, flights, car hire, holiday insurance etc. Prices are subject to currency fluctuations and government action.
Booking Your Villa
To book any of our homes more than 8 weeks before your arrival
date, we require a deposit of £200 / $300 or 20% whichever is
greatest. Please note once we have sent you your booking
confirmation the deposit payment is non refundable.
A £10.00 / $15.00 booking fee will be applied to your booking invoice.
If you book any of our homes less than 8 weeks before arrival date the full balance will be due immediately. Once paid the total amount for the rental will automatically become non-refundable.
Pool heat is an optional extra and is quoted for if requested.
Minimum stay is 4 nights (subject to homeowner’s discretion) depending on property and season. If you have reserved a vacation home for less than 7 nights a cleaning fee will be charged (from $150) depending on home. This will be at the home owner’s discretion, if an owner declines a min stay reservation we will contact you to move your reservation to another property with your consent or refund you the renter all monies paid. No compensation will be given for cancelled reservations for less than the minimum stay for that property.
A fully refundable security deposit of £200 - £350 / $300 - $550
depending on the size of home rented, must be paid along with
your final balance by you regardless of the length of your stay.
This is to guard against any possible damage / loss / excessive
cleaning to the property that is incurred during your rental
Your security deposit is refunded within 14 days of your departure date.
How to Pay
We can accept payment by US or UK cheque, Paypal, Credit card via PayPal. Credit card and Paypal payments are subject to a 4% charge.
Cancellation / Refund
In the unlikely event we have to cancel or relocate your
reservation due to unforeseen circumstances, or a non updated
availability calendar, we will endeavour to place you in a
vacation home of similar standard, in the same resort area. In
the unlikely event this is not possible we will refund all
monies paid to Floridatopvillas, Excluding Processing Fee. Under
no circumstances will any compensation be paid to the renter in
the event of a cancellation/relocation of a booking. We reserve
the right to substitute comparable accommodations without notice
or liability, should a property become unavailable for the
following reasons: There are emergency maintenance issues (i.e.
broken air conditioning) that would prohibit use, foreclosed, or
damage caused prior to your arrival. Substitutions
Floridatopvillas strives to comply with all reservation requests
for specific vacation homes. However, due to changes in
residence ownership, unforeseen mechanical problems, or any
other circumstances, we or no company cannot guarantee a
specific rental property. We reserve the right to change
assignments without notice or liability should a residence
Should you wish to cancel your booking you should advise Floridatopvillas immediately by e-mail and followed by a confirmation letter. In the event of cancellation we will retain the non refundable booking deposit already paid and subject to our cancellation policy below we will seek to recover any further balance due.
In the event of cancellation, the following charges apply:
8 weeks or more prior to rental period - loss of deposit only
Less than 8 weeks - 100% Rental Charge. For most reasons beyond your control cancellations will be covered by your Travel insurance.
If we can find another booking for the cancelled dates a refund may be possible.
Check - in time after 4:00pm on arrival date (unless owner agrees other) and must be vacated by 10.00am on your departure date. All homes operate a NO Pets and No Smoking policy. While the property will be cleaned upon your departure, you are expected to carry out responsible care at all times and treat the property with care and respect. Excessive work by the cleaning team may result in a charge being deducted from your security deposit.
Entry details and directions
Once full payment is received, you will be issued with full directions to the property from your arrival airport, whether it be Orlando Int. or Sanford. Many of our homes now have a key box or digital lock, if this is the case you will be issued with a code to enter upon your arrival at the property, otherwise you will be directed to the offices of the management company to collect the keys. These details will be sent you within 4 weeks of your arrival date.
It is a condition of booking that the maximum number of occupants does not exceed the total the property is listed as sleeping and the as stated on your booking form. Violation of this condition will result in the termination of the booking, immediate vacation of the property with no refund.
Safety in the villa.
We do not accept any liability for any injury caused as a result of the use of the property and/or pool areas. It is the responsibility of an adult member of the party to ensure that children are always properly supervised when in the pool area. Under Florida law, children are not permitted in the pool area unattended.
If you have booked pool /spa heating, then full instructions
will be inside the property upon your arrival. However, pool
heating equipment cannot guarantee the actual temperature of the
water as this is dependent on many factors, including the
ambient temperature, weather conditions and the number of people
using the pool.
In certain conditions you may not be able to use the pool heating equipment at all. We cannot guarantee that the pool heating will actually heat the pool water to a degree comfortable enough to swim in.
You should also be aware that outdoor pool heating will at its best only take the chill off the water and heat it slightly. It will not take the temperature to that of an indoor pool or spa.
Air conditioning will only function if all exterior doors and windows are kept closed. If they are left open and in turn you try to increase the system to cool down the property, you will in fact make the system freeze up and it will take days to get working again. Should this be the case a charge could be made for any call out and repairs.
Information on this site
All the information listed on this site is accurate to the best of our knowledge at the time of upload. The closure of any facility mentioned herein, by reason of factors beyond our control, is not a matter for which we can be held responsible.
It is the responsibility of the renter to take out appropriate insurance to cover all aspects of the vacation, and to ensure that passports, visas and other documents are in order and valid of the trip. UK guests are reminded that there is no equivalent to the National Health Service in Florida. Although most hospitals treat emergencies, thereafter medical care can be very expensive and we urge you to ensure that your party have appropriate cover and that you have proof of that readily available.