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Floridatopvillas Booking Terms and Conditions for our Florida Villas.

Rental

Price shown on the site are a guide, they include reasonable use of utilities but NOT pool heating, hot tub/spa heating, flights, car hire, holiday insurance etc. Prices are subject to currency fluctuations and government action.



Booking Your Villa

To book any of our homes more than 8 weeks before your arrival date, we require a deposit of £200 / $300 or 20% whichever is greatest. Please note once we have sent you your booking confirmation the deposit payment is non refundable.
A £10.00 / $15.00 booking fee will be applied to your booking invoice.
If you book any of our homes less than 8 weeks before arrival date the full balance will be due immediately. Once paid the total amount for the rental will automatically become non-refundable.
Pool heat is an optional extra and is quoted for if requested.
Minimum stay is 4 nights (subject to homeowner’s discretion) depending on property and season. If you have reserved a vacation home for less than 7 nights a cleaning fee will be charged (from $150) depending on home. This will be at the home owner’s discretion, if an owner declines a min stay reservation we will contact you to move your reservation to another property with your consent or refund you the renter all monies paid. No compensation will be given for cancelled reservations for less than the minimum stay for that property.



Security Deposit

A fully refundable security deposit of £200 - £350 / $300 - $550 depending on the size of home rented, must be paid along with your final balance by you regardless of the length of your stay. This is to guard against any possible damage / loss / excessive cleaning to the property that is incurred during your rental period.
Your security deposit is refunded within 14 days of your departure date.



How to Pay

We can accept payment by US or UK cheque, Paypal, Credit card via PayPal. Credit card and Paypal payments are subject to a 4% charge.



Cancellation / Refund

In the unlikely event we have to cancel or relocate your reservation due to unforeseen circumstances, or a non updated availability calendar, we will endeavour to place you in a vacation home of similar standard, in the same resort area. In the unlikely event this is not possible we will refund all monies paid to Floridatopvillas, Excluding Processing Fee. Under no circumstances will any compensation be paid to the renter in the event of a cancellation/relocation of a booking. We reserve the right to substitute comparable accommodations without notice or liability, should a property become unavailable for the following reasons: There are emergency maintenance issues (i.e. broken air conditioning) that would prohibit use, foreclosed, or damage caused prior to your arrival. Substitutions Floridatopvillas strives to comply with all reservation requests for specific vacation homes. However, due to changes in residence ownership, unforeseen mechanical problems, or any other circumstances, we or no company cannot guarantee a specific rental property. We reserve the right to change assignments without notice or liability should a residence become unavailable.
Should you wish to cancel your booking you should advise Floridatopvillas immediately by e-mail and followed by a confirmation letter. In the event of cancellation we will retain the non refundable booking deposit already paid and subject to our cancellation policy below we will seek to recover any further balance due.

In the event of cancellation, the following charges apply:

8 weeks or more prior to rental period - loss of deposit only
Less than 8 weeks - 100% Rental Charge. For most reasons beyond your control cancellations will be covered by your Travel insurance.

If we can find another booking for the cancelled dates a refund may be possible.



Villa Availability

Check - in time after 4:00pm on arrival date (unless owner agrees other) and must be vacated by 10.00am on your departure date. All homes operate a NO Pets and No Smoking policy. While the property will be cleaned upon your departure, you are expected to carry out responsible care at all times and treat the property with care and respect. Excessive work by the cleaning team may result in a charge being deducted from your security deposit.



Entry details and directions

Once full payment is received, you will be issued with full directions to the property from your arrival airport, whether it be Orlando Int. or Sanford. Many of our homes now have a key box or digital lock, if this is the case you will be issued with a code to enter upon your arrival at the property, otherwise you will be directed to the offices of the management company to collect the keys. These details will be sent you within 4 weeks of your arrival date.



Occupancy

It is a condition of booking that the maximum number of occupants does not exceed the total the property is listed as sleeping and the as stated on your booking form. Violation of this condition will result in the termination of the booking, immediate vacation of the property with no refund.



Safety in the villa.

We do not accept any liability for any injury caused as a result of the use of the property and/or pool areas. It is the responsibility of an adult member of the party to ensure that children are always properly supervised when in the pool area. Under Florida law, children are not permitted in the pool area unattended.



Pool/Spa Heating

If you have booked pool /spa heating, then full instructions will be inside the property upon your arrival. However, pool heating equipment cannot guarantee the actual temperature of the water as this is dependent on many factors, including the ambient temperature, weather conditions and the number of people using the pool.
In certain conditions you may not be able to use the pool heating equipment at all. We cannot guarantee that the pool heating will actually heat the pool water to a degree comfortable enough to swim in.
You should also be aware that outdoor pool heating will at its best only take the chill off the water and heat it slightly. It will not take the temperature to that of an indoor pool or spa.



Air Conditioning

Air conditioning will only function if all exterior doors and windows are kept closed. If they are left open and in turn you try to increase the system to cool down the property, you will in fact make the system freeze up and it will take days to get working again. Should this be the case a charge could be made for any call out and repairs.



Information on this site

All the information listed on this site is accurate to the best of our knowledge at the time of upload. The closure of any facility mentioned herein, by reason of factors beyond our control, is not a matter for which we can be held responsible.



Insurance

It is the responsibility of the renter to take out appropriate insurance to cover all aspects of the vacation, and to ensure that passports, visas and other documents are in order and valid of the trip. UK guests are reminded that there is no equivalent to the National Health Service in Florida. Although most hospitals treat emergencies, thereafter medical care can be very expensive and we urge you to ensure that your party have appropriate cover and that you have proof of that readily available.