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Price
includes reasonable use of utilities but NOT pool heating, hot tub/spa
heating, flights, car hire, holiday insurance etc. Prices are subject to
currency fluctuations and government action.
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To book
any of our homes more than 8 weeks before your arrival date, we require a
deposit of £200 / $300 or 20% whichever is greatest. Please note once we have
sent you your booking confirmation the deposit payment is non refundable.
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If you
book any of our homes less than 8 weeks before arrival date the full balance
will be due immediately. Once paid the total amount for the rental will
automatically become non-refundable.
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A fully
refundable security deposit of £200 / $300 must be paid along with your final
balance by you regardless of the length of your stay. This is to guard against
any possible damage / loss / excessive cleaning to the property that is
incurred during your rental period. You now have the option to purchase a non
refundable security deposit insurance at a cost of $45.00 to cover the
security deposit amount. Please ask for details.
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A £10.00
/ $15.00 booking fee will be applied to your booking invoice.
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Pool
heat is an optional extra and is quoted for if requested.
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Minimum
stay is 4 nights (subject to homeowner’s discretion) depending on property and
season. If you have reserved a vacation home for less than 7 nights a cleaning
fee will be charged (from $150) depending on home. This will be at the home
owner’s discretion, if an owner declines a min stay reservation we will
contact you to move your reservation to another property with your consent or
refund you the renter all monies paid No compensation will be given for
cancelled reservations for less than the minimum stay for that property.
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We can
accept payment by US or UK cheque, Paypal, credit card online or over the
phone. Credit card and Paypal payments have a 4% charge.
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All
Reservations will be confirmed once payment has been received, a booking
confirmation will be sent via e-mail.
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All
bookings are subject to owner confirmation.
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Floridatopvillas will not be held responsible for any home owner failing to
update their availability calendar.
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Animals/pets are strictly not permitted (Unless approved by villa owner). If a
pet has been in a home, there will be an automatic charge at the owner’s
discretion, to cover the cost of professionally cleaning all carpets and
upholstery and to call in a pest control agency.
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In case
of '''' force majaure'''' your booking may need to be terminated prior to the
scheduled conclusion of your booking, This is unlikely to occur, Although if
the situation arises we will not be able to offer refunds, Your Travel
Insurance may cover you for these events
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The
owners/agents cannot accept any responsibility for any loss or damage to your
property, or for death, any injury sustained by any member of the party,
howsoever caused.
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You
agree to report any damage, loss, problem or concern you have with the home
immediately upon its discovery to the owner’s local management company.
Failure to do this will make any subsequent claim invalid.
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You
agree to pay the full cost of any breakages, losses or damage to the property.
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You
agree to take good care of the property and leave it in a clean and tidy
condition at the end of your stay.
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You
agree to permit the Owner or their Agents reasonable access to the property to
carry out any maintenance if necessary.
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You
agree not to sublet or share the property except with persons nominated on the
booking form.
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Do not
allow unsupervised children to use the pool, spa, garage or any such areas.
Items such as clothes, toys etc. must not be left in the spa.
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Floridatopvillas will not warrant or accept responsibility for any
misrepresentation provided by the villa owner.
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The pool
Safety fence must be kept erected at all times for the safety of children.
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The pool
is cleaned and chemically balanced every week for your safety and comfort;
however on rare occasions it may be necessary to apply extra chemicals to the
pool to maintain safe and correct chemical levels. Should this occur during
your stay it will be necessary for you to be out of the pool for a period of
12-24 hours for safety reasons.
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If you
have requested pool heating, the temperature is subject to prevailing weather
conditions, etc. The pool covers must be used to retain the heat when the pool
is not in use and this is the responsibility of the guest at the time.
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Failure
to use the spa or pool covers may result in additional charges.
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All
doors and windows must be closed and any security alarm at the property must
be set whenever you are not in the property. Guests are responsible for
closing all doors and windows and for setting the security alarm.
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The
owners or agents will not be liable for loss or delay occasioned by strikes,
riots, political unrest, hostilities, war, terrorist activity, industrial
disputes, fire, flood, technical/weather, problems with transport, aircraft
grounding, closure of airports.
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We
reserve the right to treat the booking as cancelled if we do not receive the
balance by the due date.
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Check -
in time after 4:00pm on arrival date. (unless owner agrees other)
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The
owner is not obliged to send out keys and directions to the guest unless
payment has been received in full.
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In the unlikely event we have to cancel or relocate your
reservation due to unforeseen circumstances, or a non updated availability
calendar, we will endeavour to place you in a vacation home of similar
standard, in the same resort area, in the unlikely event this is not possible
we will refund all monies paid to Floridatopvillas, Excluding Processing Fee.
Under no circumstances will any compensation be paid to the renter in the
event of a cancellation/relocation of a booking. We reserve the right to
substitute comparable accommodations without notice or liability, should a
property become unavailable for the following reasons: There are emergency
maintenance issues (i.e. broken air conditioning) that would prohibit use,
foreclosed, or damage caused prior to your arrival. Substitutions
Floridatopvillas strives to comply with all reservation requests for specific
vacation homes. However, due to changes in residence ownership, unforeseen
mechanical problems, or any other circumstances, we or no company cannot
guarantee a specific rental property. We reserve the right to change
assignments without notice or liability should a residence become unavailable.
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Should you wish to cancel your booking you should advise
Floridatopvillas immediately by e-mail and followed by a confirmation letter.
In the event of cancellation we will retain the non refundable booking deposit
already paid and subject to our cancellation policy below we will seek to
recover any further balance due.
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In the event of cancellation, the following charges apply
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8 weeks or more prior to rental period - loss of deposit
only
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Less than 8 weeks - 100% Rental Charge. For most reasons
beyond your control cancellations will be covered by your Travel insurance.
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The security deposit amount will be returned to you no more
than 21 days after your departure date as long as any key's are returned and
no damage or loss is reported by the owner’s management company. If damage or
loss is reported the cost of the damage or loss will be deducted from your
security deposit and the balance refunded to you. If the damage or loss
exceeds the security deposit amount you will be fully responsible for paying
any shortfall.
